Switching MSP · Onboarding & Handover

What happens when you make the right choice to move your IT to Foresight

Switching IT provider sounds daunting. It isn’t — when it’s done properly. We handle the whole handover for you, capture everything we need, transfer credentials securely, and get to work. Here’s exactly how it works, what your first 100 days look like, and a form to get us started.

No pressure · we make switching painless

Quick answer

Moving to Foresight is designed to be painless. We start by getting to know your setup (using the form on this page), collect your logins securely (never by email), write down everything you have, then take over your support — usually with no downtime. We never ask you to email passwords. Over your first few months we get you safe and steady, then make your IT work better, finishing with a simple plan for the future.

How it works

A handover with no drama

You don’t need to manage the awkward conversation with your current provider on your own, and you certainly don’t need to be technical. Our job is to make leaving your old MSP as smooth as arriving with us.

1. Tell us about your setup. Fill in the short form below so we understand what you’ve got — no tech knowledge needed. 2. Hand over access, safely. We collect your passwords and logins the secure way, using an encrypted tool — never by email or a spreadsheet. 3. We learn your business. We look over everything you have — devices, accounts, email and systems — and write it all down, so nothing gets forgotten. 4. We take over, smoothly. We start looking after your IT and move everything across with as little disruption as possible — most people barely notice, except that things start working better. 5. We make it better. We fix the niggles you’ve been putting up with, and give you a simple plan for where your technology goes next.

Your first 100 days

From day one to a real partnership

Here’s what working with us actually looks like over your first few months — clear, jargon-free, and focused on getting you safe and steady quickly, then making your IT work harder for you.

1Days 1–14

Getting started & taking over

  • A quick welcome call and a simple form
  • We collect your logins the safe way (never by email)
  • We list everything you’ve got
  • We take over your support and fix the easy wins
2Days 15–30

Making you secure & steady

  • We watch over your computers and keep them updated
  • We add extra login security and lock down Microsoft 365
  • We make sure your backups actually work
  • We check you against Cyber Essentials (the government security standard)
3Days 31–60

Tidying up & saving you money

  • We fix problems left behind by your old provider
  • We tidy everything up and set it up properly
  • We check you’re not overpaying on Microsoft licences
  • We map out a simple plan for your tech
4Days 61–100

Planning ahead together

  • A proper chat about where your business is going, and how IT can help
  • A clear plan to get you Cyber Essentials certified
  • Options for budgets, new equipment and leasing
  • Your first review: how are we doing, what’s next?

Handover form

Start your move to Foresight

Fill this in and our onboarding team will be in touch to plan your migration. It captures the details we need to take over smoothly. Remember: no passwords or MFA codes in this form — we collect those securely once we begin.

🔒 Never enter passwords, PINs or MFA codes in this form. Any passwords must be sent separately via a secure method — a secure transfer link or encrypted email.

1 · About you
2 · Your current IT provider
3 · Domains, DNS & email
4 · Microsoft 365 / Cloud
5 · Connectivity & telephony
6 · Network & hardware
7 · Backup & security (what's in place — not passwords)
8 · Anything else

🔒 How we collect passwords, admin logins & MFA — securely

Please do not enter any passwords, PINs, MFA codes or recovery keys into this form, or send them by email. It isn’t safe, and we’ll never ask you to. Once we start your onboarding, we’ll send you a secure, encrypted vault and one-time secret links so you can share credentials safely, and we take over admin access the right way — resetting logins securely and setting up your extra login security (MFA) again.

Any passwords must be sent to us separately, via a secure method — a secure transfer link or encrypted email — never in this form.

Your secure credential-handover link will be provided by your Foresight onboarding lead. (Foresight: insert your secure vault invite link here.)

Submitted securely over HTTPS. We use this information only to plan your migration. No passwords or secrets should be included — see the secure section above.

FAQs

Common questions about switching

Will there be downtime when we switch?
Almost never. We plan the move around your business, keep the old and new running side by side where needed, and switch over at a quiet time. Most clients notice better support, not disruption.
How do you handle our passwords and MFA securely?
We never ask you to email passwords or type them into a web form. We collect your logins through a secure, encrypted tool, then take over the admin access properly and set up your extra login security (MFA) again where needed.
What if we’re still in contract with our current provider?
That’s fine — tell us your end date or notice period on the form and we’ll plan around it. We can do the groundwork now and take over cleanly when you’re free to move.
Do we have to speak to our old MSP ourselves?
Only to give notice, which we’ll help you word. We handle the technical handover and chase what we need, so you’re not stuck in the middle.
What do you do in the first few weeks?
We make you secure and steady first — monitoring, updates, extra login security (MFA) and backups — then tidy things up and plan ahead. See the first-100-days section above.

Ready to make the switch?

Start with the handover form above, or have a no-obligation chat first. Either way, we’ll make moving your IT to Foresight the easiest tech decision you make this year.