The FleetWave fleet-management platform was taken offline following a security incident. For the businesses that rely on it, the disruption isn’t theoretical — when a core SaaS system goes dark, the operations built on top of it stall too.
Why it matters
We increasingly run our businesses on third-party platforms, which is efficient — until one has an incident. The risk you can’t patch yourself is the availability and security of the services you depend on.
Build resilience around your key platforms: know your provider’s security and recovery commitments, keep exports or backups of critical data where you can, and have a manual fallback for essential processes. We help clients assess and reduce this kind of dependency risk.
The dependency you cannot patch
Running your business on third-party platforms is efficient, but it introduces a risk you cannot fix yourself: the availability and security of a service you do not operate. When a core system is taken offline after an incident, everything built on top of it stalls too, and there is little you can do but wait. The more of your operation that depends on a single provider, the greater that concentration risk becomes — and service-level promises are worth reading closely before you find out what they really cover.
Building resilience around key platforms
Map the platforms your business genuinely depends on and treat their resilience as your concern, not just the vendor’s. Understand each provider’s security posture and recovery commitments, keep independent exports or backups of critical data where you can (the same logic applies to Microsoft 365), and design a manual fallback for the handful of processes you cannot afford to lose. Include supplier-outage scenarios in your incident planning so a provider’s bad day does not become yours. We help clients assess and reduce this kind of dependency risk before it bites.
Source: The Register, 9 April 2026.