Foresight IT Services, a leading provider of innovative IT solutions, is excited to announce they are starting 2024 with a strategic investment in their service delivery tools, which will enhance their capabilities through deepening their partnership with Datto and their flagship RMM, Autotask, and IT Glue modules.
Implementing these cutting-edge technologies represents a significant investment in the region of £100,000 and is a testament to Foresight’s commitment to delivering first-class solutions and services to our customers.
Datto RMM, renowned for its robust remote monitoring and management solution, will empower Foresight to monitor and manage IT environments provocatively, ensuring optimal performance whilst minimising downtime and increasing security.
With RMM and complete integration with Autotask, our existing workflow management tool, a leading IT business management solution, will streamline our operations, enhancing project management, resource allocation, and client communication. This combination ensures a seamless and efficient workflow, enabling Foresight to consistently deliver a first-class service.
Additionally, Foresight is excited to announce our investment in IT Glue, a comprehensive documentation platform that also fully integrates with RMM & Autotask. This will enable us to maintain accurate and up-to-date documentation, fostering transparency and collaboration within the organisation and providing clients with the assurance of a well-documented and secure IT infrastructure.
Key Features of the combined suite of tools include;
Efficient IT Policies and Procedures: Streamlined workflows to ensure robust documentation and adherence to industry best practices.
Advanced IT Documentation: Unparalleled capabilities to document and manage IT infrastructure seamlessly.
Enhanced Client Support: A commitment to providing our family of clients with superior IT support and services
These partnerships with industry leaders such as Datto reflect our dedication to staying at the forefront of technology to meet the evolving needs of our clients. We firmly believe that this investment will strengthen our position in the market and significantly enhance our service offerings. More importantly, our clients can expect increased efficiency, improved security, and an enhanced experience.
Ged Tod, Director of Foresight IT Services, states:
"We are thrilled to announce this significant investment in automation technology. Teaming up with IT Glue and Datto RMM allows us to offer a robust solution that supports our clients' evolving needs and sets a new standard for IT documentation and efficiency.