Co-Managed IT Support — 24/7
Moya Cole Hospice provides 24/7 specialist palliative care across 2 sites. With 15+ servers and over 400 devices, they have an internal IT presence but required Foresight's specialist depth for escalations, security, infrastructure management and out-of-hours coverage.
No single internal IT person can cover 24/7 operations across 2 sites at this scale. Out-of-hours incidents, complex infrastructure issues and specialist security requirements needed a co-managed partnership rather than a full outsource or in-house team.
Foresight provides co-managed IT support — working alongside the hospice's own team with clear escalation paths, shared RMM visibility, 24/7 coverage, server administration, security management (SOC, EDR, backups) and strategic IT planning.
The co-managed model with Foresight is exactly what we needed. We retain our internal knowledge but have Foresight's expertise and coverage when we need it most.